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Frequently Asked Questions

MEDSPO is a leading Dental, Surgical, and Medical device instrument provider. We have warehouses available in Australia, Canada, Germany, Italy, the United Kingdom, and the United States of America. Soon to open warehouses in France, Spain and Portugal. The orders for the respective regions will be fulfilled from the nearest warehouse and will be delivered mostly in 2-3 days. If there is any item not available in the nearest warehouse then it will be shipped from other warehouses and can take 5-10 working days. Kindly contact us for more details about your order .

Payment can be made through our store by PayPal. By clicking 'Buy It Now' you are agreeing to make instant payment through PayPal using your account. Authority for payment must be given at the time of order.

We can offer other payment methods like wire transfer and cheque if you need further options. Kindly contact us for other payment options. 

Our products are priced very competitively. Our combination of price and quality cannot be beaten. If you still come across better prices, kindly contact us and we will beat the price. 

If the instrument fails to perform the desired function or the quality is inadequate, return it to us for a brand-new piece.

We will ship your order from the nearest warehouse. Shipping inside the region of the same warehouse will take 2-3 working days. 

Some items can be shipped from other warehouses overseas which can take a time between 5-10 working days. 

We reply to your questions or concerns within 24 hours. Just contact us via website or send us an email on with any question or concern and someone will get back to you right away.

You can also Whatsapp your queries on +4915202518955